Reclaim What’s Important In Your Life: The LEAD Well Approach for Hospitality Owners
Running a hospitality business isn’t just a job—it’s a lifestyle. And for many owners and leaders, it becomes all-consuming. The long hours, constant interruptions, team issues, last-minute crises, and never-ending WhatsApp messages leave little space for rest, clarity, or real leadership.
You become the glue holding everything together… but at what cost?
If you’ve ever found yourself lying awake at 2am thinking about stock levels or rotas, replaying conversations with staff, or just feeling like no matter how hard you work it’s never quite enough—you’re not alone. You’re also not broken. But the way you’re carrying the business might be.
That’s exactly why I developed the LEAD Well Approach—a practical structure for hospitality owners and leaders who want to run their business without it running them into the ground.
What Is the LEAD Well Approach?
The LEAD Well Approach is a four-part structure that helps you reconnect with why you started, rebuild how you lead, and restore balance in your business and life. It’s not about working harder—it’s about working with more clarity, calm, and intention.
Each pillar represents a key area that supports sustainable leadership and wellbeing in hospitality:
L – Look Inward: Understand your values, mindset, and inner drivers so you stop operating on autopilot and start making conscious decisions that serve you.
E – Establish Rhythm: Build a rhythm that works for you—not just your bookings. That means planning your week with intention, protecting deep work time, and structuring your days to reduce chaos.
A – Align Your Energy: Identify what’s draining your energy and protect the person doing the leading. This pillar is about emotional regulation, stress awareness, and learning how to lead without constantly pouring from an empty cup.
D – Direct With Clarity: Reclaim your role as a clear, confident leader. Set boundaries, simplify systems, delegate without guilt, and lead in a way that allows your team to thrive—without everything falling back on you.
Each part builds on the next. Because when you look inward, you make better choices. When you establish rhythm, you create structure. When you align your energy, you protect your leadership. And when you direct with clarity, your team and business start to work with you—not against you.
Why It Works
This approach isn’t about vague motivation or corporate fluff. It’s based on real experience—mine, and the hundreds of hospitality owners I’ve worked with.
As someone who built a multi-award-winning restaurant and cocktail bar from scratch, I know what it’s like to carry it all. I’ve done the 70-hour weeks, the endless problem-solving, the DIY fixes at midnight. And I’ve also had the panic attacks, the burnout, and the terrifying sense that I couldn’t stop or everything would collapse.
That’s why this structure works—because it’s been lived, tested, and tailored specifically for hospitality. It blends mindset, operational planning, and emotional support in a way that honours the unique challenges of this industry.
Want to Know Where You Stand? Take the Quiz.
Before diving into the LEAD Well Approach, it helps to know your starting point. That’s where the Business/Wellness Quiz comes in.
It’s a free, quick self-assessment that gives you a personalised score across the four LEAD Well pillars. In just a few minutes, you’ll get a snapshot of where your leadership and wellbeing are aligned—and where they may be quietly out of balance.
👉 https://business-wellness-quiz.scoreapp.com
People often tell me that just seeing their results helps them realise what’s been off for months—without them being able to name it. This isn’t about judgement or shame. It’s about awareness. Because once you can see the shape of your leadership clearly, you can start changing it.
What Happens Next?
Once you’ve taken the quiz, you’ll know which pillar needs your focus. Whether it’s:
Getting your time back through better structure (Establish Rhythm)
Managing emotional fatigue (Align Your Energy)
Clarifying your vision and leading with less stress (Direct With Clarity)
Or reconnecting with your purpose and values (Look Inward)
The LEAD Well Approach helps you move forward without burning out.
If you’re interested in going deeper, I use this exact structure in my coaching programme—tailored to your pain points, business challenges, and personal goals. But even if you just work through the pillars on your own, you’ll start to feel the difference.
Because hospitality doesn’t have to mean sacrificing your wellbeing. You built your business—now let’s build one that doesn’t break you.
Want to get started?
Take the Business/Wellness Quiz and see where you stand today.
👉 https://business-wellness-quiz.scoreapp.com