You're booked in. You're not quite done yet.
Please do these three things before we speak.
Step 1: Watch this short video message from Trevor
It's about 19 minutes. In it I walk you through what keeps owners stuck, the process I use to get them out, what to expect on the call, and how to come prepared.
That way the call is about your venue, not the basics. Please watch it all.
Scroll down once you’re done watching
10 years running Ojo Rojo
UK Top 50 Cocktail Bars three years running
250 capacity, up to 400 covers on a busy day
Bournemouth, UK
Step 2: Get to know how I work
Have a read of this before we speak. It saves us time on the call.
This isn't a pitch
The call is a conversation about your business. I'll want to know how your week actually looks, what's coming back to you that shouldn't be, what you've already tried, and what you want life to look like a year from now.
If it's a fit, I'll explain how I'd support you. If it isn't, I'll tell you that too.
My Story
For about ten years I ran Ojo Rojo, a restaurant and cocktail bar in Bournemouth. Quietly, over years, I became the system. Every standard lived in my instinct, every decision came through me, and I never asked for help. About two years ago it caught up with me and I burnt out.
The way back wasn't dramatic. Small, boring, deliberate changes that compounded. I learned that my presence in the building is not the same as my value to the business. This year Ojo Rojo closed after a dispute with the landlord, with six weeks' notice. I read the email and stayed calm.
I've been where you are
The aim is a venue that runs to standard without you in it every day. Not by working harder, by handing it over properly, in the right order.
Start with you.
Track where your time and energy actually go, so you can see what doesn't need you.
See it.
Write down everything you do, and split the founder's work from the manager's.
Write it.
Short standards for the few things that must go the same way every time, and what good looks like.
Hand it over.
Real authority, proper training, and no jumping back in to fix small mistakes.
Test it.
Clear rules for your days off, then a proper day off on a normal week.
What Hospitality Handover is
One-to-one work with me, online. Four weekly 90-minute sessions, plus a fifth check-in week.
What we're aiming for:
Two full days off a week
No calls on your days off
At least ten hours a week back
Key routines handed to your team within about 30 days
I can't promise every owner hits every one of those exactly, because every venue is different. But that's what we're working towards together.
What it looked like for Alex
He was overloading himself and not giving his team room to grow
He tracked where every hour of his week went and found about 60% went on things that didn't need him
He started training his team and handing things over properly
He kept work in its own box
He got real space back for his life outside the business
He came away with a lot less anxiety
“If you feel the walls closing in...”
"...a constant sense of paddling just to stay still..."
"...take a chance on working with Trev."
Alex Beds - Past Client
Hospitality Handover is brand new, so you'd be one of the first owners through it.
I'd rather show you one real story than dress it up. Alex's, and my own.
Founding launch price for the first 10 owners
Hospitality Handover is brand new and nobody has been through it before. So the first 10 owners who join get a discounted founding price. After that, it goes up to full price.
I work with only two owners a month, one-to-one.
The Guarantee
On our first call, we agree what success looks like for you. It might be the hours you spend in the business, the days you actually get off, or something else that matters to you.
If you turn up to every session, do the work we agree and can show me you've done it, and that number still hasn't moved by the end, I'll give you your money back.
That's also why there's an application. I only take on owners I know I can help, and who are ready to act, not looking for a magic fix.
Questions You May Have
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When delegation fails, it's almost never because the team can't do it. It's because a task got handed over without the thinking behind it. That's a handover problem, and a handover can be learned.
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They might wobble at first. But right now your standards live in your head, so they leave the building when you do. Writing them down and teaching them is how you protect them.
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I thought that too. It usually means the handover wasn't done properly the first time. That is what we work on.
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That's exactly why you need it. The weeds are the reason you've got no time in the first place. The sessions are 90 minutes a week, and the work is built around the week you've already got.
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Maybe. I tried that for years, and I never asked for help. The trouble is, it's very hard to see your own business clearly from inside it. Having someone who's been there walk it through with you saves a lot of trial and error.
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I understand that one more than any other. A business that can't function without you isn't proof that you matter. You get to matter in a different way, as the person leading it rather than propping it up.
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Sessions are online. If you'd like me to come to you, travel is extra.
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Yes. I'm on WhatsApp between sessions, Tuesday to Thursday, in business hours.
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Rescheduling a session needs 24 hours' notice.
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There's a discounted founding price for the first 10 clients, and we'll go through it properly on the call. Payment is up front, and you can spread the cost. If you do the work and the number we agree hasn't moved, I'll give you your money back (see the guarantee above).
Step 3: Your call preparation checklist
I've watched the video in full.
It's what lets us spend the call on you and your venue.
I've put the call in my diary and set a reminder.
Allow 45 minutes. That's this call, not the weekly sessions. It's on Google Meet, and the link is in your Calendly confirmation email.
I'll take the call somewhere quiet.
Not in the car, not at the bar, and not on the floor in the middle of service. I know the irony. Find somewhere you can think.
I'll bring anyone who'd be part of the decision.
A business partner, your husband, wife or partner. This affects the people around you as much as it affects you, and it's better if they hear it first hand.
I've had a rough think about my week.
Where your time goes, what you'd hand over tomorrow, what a proper day off would mean to you. Nothing formal. Just have a think.
I'm coming ready to make a decision, one way or the other.
That's not pressure. You've already spent a long time carrying this. If it's the right fit, I'd rather you didn't carry it for another six months. If it isn't, that's a decision too, and you'll leave with a clearer picture of what needs to change.
Can’t Make It?
Please rebook, or let me know, so someone else can have the slot. I work one-to-one, so places are limited.
I'll send you reminders by email and text before the call. Keep an eye on your inbox. Questions: insights@trevorhill.uk
10 years running Ojo Rojo
UK Top 50 Cocktail Bars three years running
250 capacity, up to 400 covers on a busy day
Bournemouth, UK
Six months from now
Six months from now, you'll either still be the one holding all of it, or you'll be running a business that doesn't need you for everything.
I'm looking forward to speaking with you.
Trevor
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